dj222 Privacy Policy — How We Protect Your Data

1Introduction

Last updated: January 2026

This Privacy Policy ("Policy") describes how dj222 ("we", "us", "our") collects, uses, stores, and protects personal data submitted by or collected about users ("you", "Player") of the dj222 online casino and betting platform accessible at dj222.ws (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

dj222 is committed to protecting the privacy of all Players, particularly those accessing the Platform from Bangladesh. We comply with applicable data protection principles and apply industry-standard security measures to safeguard your information at all times. This Policy is incorporated by reference into the dj222 Terms & Conditions.

2Personal Data We Collect

dj222 collects the following categories of personal data from Players. We collect only the data that is necessary for the purposes described in Section 4 of this Policy:

• Identity data: full legal name, date of birth, nationality, and government-issued identification document details (e.g. National ID, passport number). This data is collected to fulfil our age verification and KYC obligations.
• Contact data: registered mobile number (Bangladesh), email address (if provided), and mailing address (where required for identity verification). Your mobile number is the primary communication channel for account notifications.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash mobile number, Nagad wallet ID, masked card numbers), account balance history, and bonus transaction history. Full payment credentials are not stored by dj222 — these are processed by our payment partners.
• Gameplay and betting data: game session records, bet history, win and loss records, game preferences, sports betting activity, and responsible gaming tool settings (deposit limits, self-exclusion status, session reminders).
• Technical data: IP address, device type and model, operating system, browser type and version, mobile network operator (e.g. Grameenphone, Robi, Banglalink), session timestamps, and page interaction logs. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
• Communications data: records of all support interactions (live chat transcripts, support email correspondence), complaints, and dispute resolution communications. These records are retained to maintain a complete audit trail and to improve service quality.

Where you choose not to provide data that is required for a specific purpose (for example, identity verification documents required to process a withdrawal), dj222 may be unable to fulfil that function. We will inform you when this is the case.

3How We Collect Your Data

dj222 collects personal data through the following channels. We do not purchase data lists from third parties, and we do not collect data from social media profiles without your explicit consent:

• Direct submission: data you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or setting responsible gaming preferences.
• Automated collection: technical and gameplay data collected automatically as you navigate the Platform, including via cookies, local storage, session tokens, and server-side logging of API calls.
• Payment processors: transaction data shared with dj222 by our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to confirm deposit receipt and validate withdrawal destination. Payment processors share only the minimum data required to complete the transaction.
• Identity verification partners: where we use a third-party identity verification service to assist with KYC processing, that partner may return a confirmation result and document authenticity score to dj222. The underlying document images are processed and stored by the verification partner subject to their own privacy policy.

4How We Use Your Personal Data

dj222 uses collected personal data for the following specific purposes only. We do not process your data for any purpose beyond those listed below without first obtaining your explicit consent:

• Account management: to create and maintain your dj222 account, verify your identity and age eligibility, process your deposits and withdrawals, and manage your responsible gaming preferences including deposit limits and self-exclusion status.
• Service delivery: to provide access to games, betting markets, and Platform features; to settle bets and credit winnings; to personalise the game lobby based on your activity history and stated preferences.
• Security and fraud prevention: to detect and prevent fraudulent transactions, money laundering, account takeover attempts, multiple account registrations, and other prohibited conduct as defined in the Terms & Conditions.
• Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) regulations, to respond to lawful requests from competent authorities, to maintain transaction records for the legally required retention period, and to enforce our Terms & Conditions.
• Customer support: to respond to your support enquiries, process complaints, and maintain a record of all interactions for dispute resolution and service quality purposes.
• Marketing communications: to send you promotional offers, bonus notifications, and information about new games or features — but only where you have not opted out of marketing communications. See Section 12 of this Policy for full details on your marketing preferences.

5Legal Basis for Processing

dj222 processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and dj222, including account creation, payment processing, game delivery, and bet settlement.
• Legal obligation: processing necessary to comply with applicable laws and regulatory requirements, including AML obligations, age verification requirements, and lawful authority requests.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where our legitimate interests are not overridden by your rights and freedoms.
• Consent: processing for direct marketing purposes, where we rely on your consent and where you may withdraw consent at any time by contacting us at [email protected] or by using the opt-out mechanism in any marketing message we send you.

6Sharing Your Personal Data

dj222 does not sell, rent, or trade your personal data to third parties. We share data only in the specific, limited circumstances described below:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transaction data necessary to process your deposits and withdrawals. Each payment processor operates under its own privacy policy and is responsible for data it holds independently of dj222.
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other certified game studios receive a session token and Player ID necessary to load and operate their games within the Platform. They do not receive your full personal profile.
• Regulatory and law enforcement authorities: where dj222 is required by applicable law, court order, or lawful regulatory demand to disclose personal data, we will comply with that obligation. We will, where legally permitted, notify you of such a request before disclosure.
• Identity verification partners: where a third-party KYC service provider assists with document verification, that provider receives only the identity documents and data needed to perform the verification. Such partners are bound by confidentiality obligations and may not use your data for their own purposes.

7Cookies and Tracking Technologies

dj222 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the Platform, remember your preferences, and monitor security. The following categories of cookies are used:

• Essential cookies: required for the Platform to function correctly. These include session authentication tokens, security cookies that prevent cross-site request forgery, and cookies that store your language and responsible gaming preferences. Essential cookies cannot be disabled without breaking core Platform functionality.
• Functional cookies: used to remember your display preferences, game lobby layout settings, and recently played games. These are not strictly necessary but improve your experience. They may be disabled via your device browser settings.
• Analytics cookies: used to understand aggregate patterns of Platform usage, such as most-visited pages, session lengths, and device types. Analytics data is processed in aggregated, anonymised form and does not identify individual Players.
• Security cookies: short-lived cookies used by our fraud and security systems to assess session risk and detect anomalous access patterns. These are strictly necessary and cannot be disabled.

You may manage non-essential cookie preferences through your mobile browser settings. Please note that disabling certain cookies may affect the performance or availability of some Platform features. dj222 does not currently respond to browser "Do Not Track" signals, as no industry-wide standard for such signals has been established.

8Data Security Measures

dj222 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our key security measures include:

• Transport encryption: all data transmitted between your device and dj222 servers is encrypted using 256-bit SSL/TLS. The padlock icon visible in your browser's address bar confirms that your connection is secured.
• Access controls: access to personal data within dj222's systems is restricted on a strict need-to-know basis. Staff members can access only the data necessary for their specific role. All staff with access to Player data are subject to confidentiality obligations.
• Storage security: personal and financial data stored on dj222 infrastructure is encrypted at rest. Database backups are encrypted and stored in geographically separate, access-controlled environments.
• Intrusion detection and monitoring: dj222 operates 24/7 monitoring of its platform infrastructure for suspicious activity, unusual login patterns, and potential security incidents. Automated alerts trigger immediate investigation by our security team.

In the event of a personal data breach that poses a risk to your rights and freedoms, dj222 will notify affected Players without undue delay. If you suspect that your dj222 account has been compromised, please contact [email protected] immediately and change your password.

9Data Retention

dj222 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: active account data (identity, contact, financial, and gameplay data) is retained for the duration of the account and for a minimum of 5 years following account closure to satisfy AML record-keeping obligations. Communications and support interaction records are retained for a minimum of 3 years. Technical and session log data is retained for a maximum of 12 months, after which it is deleted or anonymised.

Where data is retained beyond the active account period for legal compliance purposes, access to that data is restricted to authorised personnel only and is not used for any operational purpose. At the end of the applicable retention period, data is securely deleted or irreversibly anonymised.

10Your Privacy Rights

As a dj222 Player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request:

• Right of access: you may request a copy of the personal data dj222 holds about you. We will provide this within a reasonable time, subject to identity verification.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Identity data corrections may require supporting documentation.
• Right to erasure: in certain circumstances (for example, where data is no longer necessary for its original purpose and no legal retention obligation applies), you may request that we delete your personal data. Note that AML and legal compliance obligations may prevent full erasure of certain data categories.
• Right to restrict processing: in certain circumstances you may request that we limit processing of your personal data to storage only, pending resolution of a dispute about its accuracy or the lawfulness of processing.
• Right to withdraw consent: where processing is based on your consent (principally direct marketing), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11Children and Minors

dj222 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Registration on dj222 requires confirmation that the applicant is 21 years of age or older, and dj222 reserves the right to request age verification documents at any time. If dj222 becomes aware that personal data has been collected from a person under the age of 21, we will delete that data without delay, close the associated account, and void any transactions processed on that account. Parents and guardians who believe their child may have registered on dj222 are encouraged to contact us immediately at [email protected].

12Marketing Communications

With your consent, dj222 may send you marketing communications via SMS to your registered Bangladesh mobile number. These may include notifications about new games, seasonal promotions (such as Eid bonuses, Pohela Boishakh offers, BPL season promotions, and IPL special events), deposit match offers, and loyalty rewards. We will not send marketing communications to Players who have opted out or who are subject to a self-exclusion order.

To opt out of marketing communications at any time, reply STOP to any marketing SMS, or contact [email protected] with the subject line "Unsubscribe". Opt-out requests will be processed within 3 business days. Opting out of marketing does not affect transactional communications (such as deposit confirmations, withdrawal notifications, or security alerts), which are necessary for the operation of your account and cannot be disabled.

13Changes to This Privacy Policy

dj222 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered Players via SMS to their registered Bangladesh mobile number before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Minor changes (such as clarifications or typographical corrections) may be published without individual notification.

14Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way dj222 handles your personal data, please contact our support team. We are committed to addressing all privacy enquiries promptly and transparently. Our support team operates during Bangladesh Standard Time (UTC+6) hours and responds in both English and Bangla.